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BPP 103
Sunday, 12 October 201416:35



BPP 103.

PENGENDALIAN MEL DAN PERKHIDMATAN PELANGGAN.

PELAJAR AKAN DAPAT ;-
1- MENGURUS MASA PENGHANTARAN MEL MENGIKUT ORANG YANG DINAMAKAN/ LOKASI.
2- MENYEDIAKAN BAHAN UNTUK SEBELUM PENGHANTARAN.
3-MENYEDIAKAN BAHAN UNTUK MEL MASUK.
4- MREKOD MEL MASUK DAN KELUAR DALAM BUKU REKOD.
5- MEREKOD KAN SEMUA MAKLUMAT.
6- PERKHIDMATAN TEA LADY.

PROSEDUR MEL KELUAR DAN PERKHIDMATAN PELANGGAN.
~MAKSUD MEL KELUAR.
~PROSEDUR PENGENDALIAN MEL KELUAR.
~PERALATAN YANG DIGUNAKAN.
~MENGUNAKAN PERKHIDMATAN “DISPATCH”